In this Digital CxO Leadership Insights video interview, John Wei, executive vice president and CTO for Integreon, explains that while the rates at which technological advances in tech such as generative artificial intelligence (AI) are accelerating, they’re also arguably innovations that are long overdue.

 

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In this episode of the Digital CxO Leadership Insights series, Mike Vizard sits down with John Wei, executive vice president and CTO of Integreon, to discuss the accelerating pace of technology innovation and how businesses can keep up. Wei highlights that while advancements like generative AI (GenAI) are offering solutions for managing vast amounts of unstructured data, many companies are still struggling to harness its full potential. He likens the current state of GenAI to the early days of cloud technology, emphasizing that the AI journey is a long-term process, not a sprint. Wei points out that the key to success lies in aligning AI capabilities with business needs and ensuring robust governance, security, and risk management frameworks.

Wei also addresses common concerns surrounding GenAI adoption, such as cost and accuracy, while sharing insights from Integreon’s experience in the legal services sector. He emphasizes the importance of domain-specific models and the value of integrating AI tools in a way that enhances employee productivity rather than replacing them. Wei believes the future of AI will be ubiquitous, similar to how cloud computing became essential, and urges businesses to prepare for rapid advancements by planning for tomorrow’s capabilities, not just today’s. As AI technology evolves, companies must continuously adapt and train their workforce to make the most of these innovations.