Jitterbit doesn’t market itself as an operations (as in Ops) technology provider per se, but that’s probably because it likes using terms such as “workflow” and the company seeks to position itself as a digital operations enabler that non-technical businesspeople can also interact with. The company says it is on a mission to underpin and elevate the operations function for the next era of cloud computing with its AI-infused low-code platform for integration, orchestration, automation and application development.
Operations are on the up. The oft-unloved world of the operations team (of course spanning systems administrators, database admins, penetration testers, site reliability engineers and everyone in between) has – largely thanks to DevOps unification initiatives – come forward to now play a more recognized and perhaps also more respected role in enterprise software management.
Jitterbit’s Harmony technology has been engineered to provide services including API management, low-code application development capabilities and Electronic Data Interchange (EDI) functions e.g. tools that replace manual data entry processes for business interactions such as purchase orders, invoices, shipping notices etc.
Countless Complexities and Constraints
“In today’s digital era, businesses are navigating hybrid IT environments with countless complex systems, applications and data sources. The data divide is a growing reality and constraints on IT resources are hindering the advancement of automation initiatives,” said Jitterbit president and CEO Bill Conner. “In answer to these challenges, AI-powered automation is bridging this gap, enabling any organization to solve complex transformation journeys. By empowering both IT teams and line-of-business groups, organizations can boost productivity, efficiency and responsiveness, creating more opportunities for innovation.”
Jitterbit chief technology officer Manoj Chaudhary explains the mechanics of his firm’s technology proposition and says that his team has been focused on using multiple large language models to enhance the security, compliance, scalability and reliability of integrations and applications.
Members of the Harmony Orchestra
In terms of the players in this orchestra, the company defines Harmony by its Jitterbit iPaaS, a platform-as-a-service function built to provide cloud-native integration and connectivity across on-premises and cloud systems. A low-code interface and AI chatbot helps accelerate deployment and automate processes here.
“Jitterbit App Builder (formerly known as Vinyl) creates scalable, secure and compliant end-to-end applications fully integrated into the tech stack. It solves complex business problems at scale simply and quickly with purpose-built applications that run on any device, automate any business process and integrate any data source without coding,” said Chaudhary and team, in a product statement.
Also of note here is Jitterbit API Manager, a software toolset that streamlines API creation and management by rapidly building, securing and managing APIs from iPaaS connections. Drive real-time workflow automation offers control, visibility and security over API lifecycle management.
Finally, in terms of its four product cornerstones, Jitterbit EDI manages B2B transactions and connects EDI with ERP systems, automates workflows and performs tasks such as establishing new trading partners for organizations forging additional commercial connections.
Simple Apps via AI Assistance
“Both technical and non-technical teams can efficiently develop, maintain and manage complex integrations, leading to faster time to value. Imagine building an application through a simple conversation with an AI assistant, receiving real-time, context-aware insights. AI-infused automation, integration, and intelligent assistance is accelerating digital transformation like never before,” said Chaudhary.
Jitterbit offers three AI assistants (currently in Beta) infused across the Harmony platform: App Builder AI Assistant, Connector AI Assistant and the AskJB chatbot. These AI tools are designed to increase development speed and user productivity while boosting overall security, compliance, scalability and reliability.
Time to go Live
Jitterbit doesn’t market itself as an operations (as in Ops) technology provider per se, but that’s probably because it likes using terms such as “workflow” and the company seeks to position itself as a digital operations enabler that non-technical businesspeople can also interact with.
The company is so-named after the coordinated movement needed to pull off the 1940s-era Jitterbug dance. Its central messages gravitate around faster “time to go live” figures; the industry average is 3.34 months – and Jitterbit claims to hit an average of 1.8 months for new application services to come on line. If that means operations are elevated in general, then that’s surely a positive we can all swing to.
