CEO and Principal Consultant,
Engineering DevOps Consulting

In the rapidly evolving global marketplace, sustainability has transformed from a peripheral concern to a central strategy for long-term success. The intensifying focus on environmental, social and governance (ESG) criteria from consumers, investors and regulators alike has underscored the necessity for enterprises to adopt a proactive stance on sustainability. This transition necessitates the appointment of a dedicated C-level executive for sustainability; a role pivotal in steering companies towards resilient and sustainable futures. This article delineates the compelling reasons for creating such a position, outlines the potential risks of inaction and highlights the expected return on investment, thereby making a case for the urgency of embedding this role within the corporate hierarchy.

CSOs are Responsible for the Sustainability of Business

Now the organizations have to move beyond satisfying the needs of only a couple of stakeholders like investors/shareholders and customers. They need to focus more on other stakeholders too like employees, service providers/eco-system partners and environment. CSOs play a critical role in supporting and helping the CEOs to adopt to the changing landscape by understanding and strategizing the business sustainability goals, assessing the materiality of the business risks and opportunities and then categorizing into “E”, “S”, and “G”. CSOs then help in implementing the strategy to take care of the most pressing risks and take up the most impacting opportunity.

The Compelling Case for a Sustainability Executive

The introduction of a C-level sustainability executive within an organization is not merely a response to growing environmental concerns but a strategic move to align with the evolving expectations of all stakeholders. This role is designed to ensure that sustainability is not an afterthought but a fundamental aspect of the company’s strategy, operations and culture. A report from Deloitte and Institute of International Finance finds, “the CSO is emerging as the ‘sense-maker in chief’ in the organization.” Other recent articles that support the importance for action are:

  • “Environmental risks dominate the risk landscape over the short and long term, according to the World Economic Forum’s Global Risks Report 2023.”
  • “Businesses are responding: In 2021, the number of Chief Sustainability Officers (CSOs) tripled, according to PwC research.”
  • The World Economic Forum, identified the top five risks in two years and 10 years timeframe are Climate Change.

Reasons Why This Position is Indispensable:


Strategic Integration and Innovation

A sustainability executive ensures that environmental and social governance is integrated into the company’s strategic planning, operations and product development. This integration is crucial for identifying and capitalizing on opportunities for innovation in products, services and processes that are not only environmentally friendly but also economically beneficial. The entire sustainability is about business sustainability and not separate.

Risk Management and Compliance

With the regulatory landscape around sustainability becoming increasingly complex, a C-level executive dedicated to this area can help navigate these challenges, ensuring compliance and mitigating risks. This proactive approach to governance and compliance protects the company from potential fines, legal battles and reputational damage. Business Risks and Opportunities are categorized in “E”, “S” and “G” and tied to the organization’s goals and objectives. CSOs are also responsible for meeting the regulatory compliances coming up relating to sustainability.

Stakeholder Engagement and Brand Reputation

Today’s consumers, investors and employees demand greater transparency and commitment to sustainability. A dedicated executive can spearhead initiatives that align with stakeholder values, thereby enhancing brand reputation, customer loyalty and attracting talent. This alignment is not just about risk mitigation but about building a brand that resonates with the values of a broad range of stakeholders. Even the investors now need to comply with funding green companies and green projects. Greenwashing is having serious legal implications. Customers want green products and even talent acquisition is becoming difficult as Gen Z candidates wants to work in companies which are Green and follow proper green policies and practices.

The Dangers of Inaction

Ignoring the need for a sustainability executive can lead to missed opportunities and increased risks. Companies failing to adapt to the sustainability imperative risk falling behind their competitors in innovation, market share and attractiveness to investors and top talent. Furthermore, the absence of a strategic approach to sustainability can lead to compliance failures and reputational damage, with long-lasting impacts on the company’s financial health and brand image. Even the law suites are becoming very expensive. Greenwashing is not an option. Even public interest groups are taking big organizations to court and winning, thus leading to major penalties for organizations making false claims or having strong negative impacts on the environment.

The Investment with High ROI

Investing in a C-level sustainability executive is an investment in the company’s future. By driving strategic initiatives that reduce waste, improve energy efficiency and foster innovation, companies can achieve significant cost savings and open new revenue streams. Moreover, this role enhances brand value and strengthens stakeholder relationships, which are critical for long-term success. The ROI extends beyond financial returns to include improved risk management, compliance and competitive advantage.

However, those who are starting, or the smaller organizations, may not need 2000 hours of CSO actions. Fractional CSO (CSOaaS) will be the option there, which is cost effective and brings more specialized knowledge as and when required.

Industry Trends and the Urgency of AI

The surge in AI and digital transformation across industries adds another layer of urgency for the sustainability executive role. AI technologies offer unprecedented opportunities to analyze data for sustainable decision-making, optimize operations for efficiency and innovate for a sustainable future. However, they also pose new challenges in terms of energy consumption, ethics and social impact. A sustainability executive with a strong grasp of AI and digital trends can ensure that the company leverages these technologies in a way that aligns with sustainability goals and values.

Job Description and Personal Attributes

The ideal candidate for the sustainability executive role is a visionary leader with a deep understanding of sustainability challenges and opportunities. This individual should possess a blend of strategic thinking, operational expertise and the ability to influence and inspire across all levels of the organization. Key attributes include strong leadership skills, excellent communication abilities and a proven track record in driving sustainability initiatives. CSOs need to work with all the departments and thus need a holistic knowledge of the business. The following can be a set of skill-sets required in a CSO:

  • Risk Management
  • Change Management
  • Product Management
  • Internal Audit / Assurance including Environmental impact to business
  • Human Capital
  • Finance and Procurement
  • Strategy
  • Compliance
  • Stakeholder Communication
  • Information Technology
  • Data and Privacy

Conclusion: An Urgent Call to Action

The establishment of a C-level sustainability executive is no longer optional but a critical strategic necessity for enterprises aiming for long-term success and resilience. The compelling reasons for this role, combined with the dangers of inaction and the promising ROI, highlight the urgency of embedding sustainability at the highest levels of corporate leadership.

Enterprises must act swiftly to integrate this vital role into their executive teams. The future is not just about growth; it’s about sustainable growth that respects our planet and society. Let this be a call to action for all forward-thinking leaders: The time to invest in our sustainable future is now. Failure to do so is not just a missed opportunity—it’s a disservice to future generations.

The question is no longer if we can afford to invest in sustainability but whether we can afford not to. It is also important for the CSO to have a seat on the Board.

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