Jason Valdina is an accomplished customer experience professional and is the Senior Director of Digital-First Engagement Channel Strategy at Verint, The Customer Engagement Company. Previously, Jason ran product marketing and partnership programs for Conversocial, the conversational customer experience platform recently acquired by Verint. As a customer engagement channel veteran, Jason’s prior technology endeavors include social media analytics platform Graphika, live chat and messaging provider LivePerson, and email marketing automation platform Movable Ink.