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Tag: customer service
Time to Narrow the Customer Service and DevOps Divide
As more organizations rely on software to engage customers, the divide that exists between customer service teams and internal IT teams is starting to become more apparent to end customers. Whenever there is an issue, most customer service teams don’t have a lot of visibility into the root cause of the problem, so they are […]
Read More… from Time to Narrow the Customer Service and DevOps Divide
