S.M. Gupta serves as the Global Chief People Officer at Startek, a leading customer experience (CX) solutions provider with operations across 12 countries and a workforce of 40,000 associates. Renowned for his visionary leadership, Gupta has been instrumental in cultivating a people-centric culture that prioritizes inclusion and belonging. Under his stewardship, Startek has successfully implemented the "One Startek" philosophy, ensuring a unified and consistent employee experience globally. Central to this approach is the company's Employee Value Proposition, GET-SET-GO, which spans the entire associate lifecycle, fostering engagement, development, and growth. Gupta's innovative HR strategies have propelled Startek to achieve numerous accolades, reflecting the organization's commitment to excellence in workforce management. Recent recognitions include the HR Asia Best Companies to Work For in Asia 2024, the HR Asia Diversity, Equity & Inclusion Award 2024, and the SHRM HR Excellence Award 2024 for managing a distributed workforce. Additionally, Startek has been celebrated with four Stevie® Awards for Great Employers 2024, including Gold for Best Leadership Development Program and Silver for Managing a Remote Workforce. Through strategic initiatives, a strong focus on diversity, and a dedication to employee growth, S.M. Gupta continues to lead Startek’s mission of creating a dynamic, supportive, and engaging workplace that empowers its people to excel.