Nirmal Mukhi is Chief Architect at ASAPP, where he leads the technical strategy behind large-scale, real-time AI systems for enterprise customer experience. He has spent his career designing and deploying high-performance platforms that operate at massive scale, with deep expertise in speech recognition, natural language processing, and low-latency distributed systems. At ASAPP, Nirmal focuses on building agentic AI architectures that enable autonomous, voice-first customer interactions while meeting the reliability, security, and performance demands of global enterprises.